The Cashew House

Policy

Shipping Policy

Last updated: August 2026

Delivery charges

Delivery is calculated by the total weight of your order: Rs 570 for the first kilogram, and Rs 170 for every additional kilogram. The exact charge is shown in your cart and at checkout before you place your order.

Delivery times

Orders within Colombo are typically delivered within 1–2 business days. Orders to the rest of Sri Lanka typically arrive within 3–5 business days. These are estimates, not guarantees — actual delivery times can vary with courier demand, weather, and public holidays.

You'll see an estimated delivery window on your order confirmation and in your account's order history, and we'll email you when your order ships.

Order processing

Cashews are roasted and packed to order. Most orders are processed within 1 business day of payment confirmation (or order placement for Cash on Delivery) before being handed to our courier.

Cash on Delivery

Cash on Delivery is available for orders up to Rs 10,000 (including delivery). For orders above that amount, only card payment is offered.

Questions about your order

You can check the status of any order from My Account, or reach out via our contact page.