Policy
Privacy Policy
Last updated: August 2026
Information we collect
When you create an account, place an order, save an address, or contact us, we collect information such as your name, email address, phone number, delivery address, and order history.
How we use your information
We use this information to process and deliver your orders, manage your account, respond to inquiries, and send order-related emails (confirmations, shipping updates). We don't sell your personal information to third parties.
Payment information
Card payments are processed directly by PayHere; we never see or store your full card details on our servers. Cash on Delivery orders don't involve sharing any payment details with us in advance.
Third-party services
We use PayHere to process card payments and Resend to send transactional emails (order confirmations, shipping updates). These providers only receive the information necessary to perform their service.
Data retention
We keep account and order information for as long as your account is active, or as needed to comply with legal and tax obligations.
Your choices
You can update your saved addresses at any time from your account, and can contact us to request access to, correction of, or deletion of your personal information.
Contact us
Questions about this policy? Reach out via our contact page.
This policy is a general template and should be reviewed against applicable data protection law before relying on it for a live business.